Tag: Technique


How a call from Orange made me see red

(Phone call from Orange, the telecoms company) I was not asked if it was a convenient time for me to talk, before the young woman launched into her spiel. “Did you know Orange (rapid speech)….to EE?” “Yes, but I’m actually doing some work right now.  I only answered the phone because…” “…You’ve got X plan…Are […]


Should I get rid of my accent?

Sometimes I’m asked by presenters “What should I do about my accent?” or “Should I lose my accent?” My view, as someone who trains people’s voices and helps them to speak in public, is that the first rule of presenting is to be heard and understood, in every sense of those words. Accents can make […]